Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning. Ensuring the safety of our team is a top priority. If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.

Scoop & Go will clean any areas of your property that have dog waste issues, including all yards, flower beds, dog runs, etc.

We do not clean the inside of homes. Just the outdoor space.

Our Scoop & Go team offers weekly, biweekly, or one-time cleanup options to best fit your needs and your pooper scooper budget.

Our first-time cleanups are priced based on labor minutes. This means you’re billed for the total amount of work time, whether it’s split between two technicians or done by one.

Example:

• If two field technicians clean for 20 minutes each, that’s 40 labor minutes.

• If one technician cleans for 40 minutes, that’s also 40 labor minutes.

Time Tracking:

The timer starts the moment we step into your yard and stops once we send a time-stamped photo of your locked gate for your peace of mind.

Dog poop despite being so prevalent in the backyards of any dog owner is full of dangerous bacteria that can spread to other dogs. Campylobacteriosis, Salmonella and E. Coli are among bacterial culprits found in dog poop. Parasites like tapeworms, roundworms and hookworms can also live in your dog’s feces. Most dangerously and infamous is Parvovirus, causing horrible pain for puppies and can kill them.

We do not pick up anything other than dog waste at this time.

No, we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.

The safety of our clients and their dogs is a top priority at Scoop & Go. To ensure all dogs are safe, we clean all our equipment and shoes between each yard with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures when we are done cleaning so you know your pets won’t get out of the yard, and we ensure all our employees are background checked.

Yes. If we failed to meet your expectations, let us know ASAP, so that we can make things right. We will come back out to re-service the same-day, if not the next day.

Proper disposal is essential to environmental safety as dog poop is considered a hazardous material. After each clean up we will double bag the waste and place it in each customer’s trash can or neatly on the side of their house.

Yes, you can request a specific cleanup day. Not every cleanup day will be available in your area, but because of our size, we can generally offer 2-3 options to best fit your schedule.

We totally understand - life happens! If you need to cancel or reschedule your initial or one-time cleanup, just let us know by 12 PM the day before your service day. Late cancellations or missed appointments may incur a $50 fee, since a time slot and route were reserved just for you. We appreciate your understanding and look forward to keeping your yard clean!